Romanian-Speaking Hotel Concierge & Qatar Tours Guide

MTS Globe; Doha; On-site; QAR 200,000 - 400,000; Full time

Job summary

A leading tourism organization in Qatar is seeking a Hotel Representative to provide exceptional guest services at the airport and during tours. Responsibilities include welcoming guests, assisting with check-ins, and leading guided tours with a focus on local attractions. The ideal candidate has customer service experience, is fluent in English and Romanian, and possesses a valid Qatar Tour Guide License. This role offers an opportunity to enhance guest experiences while working in a dynamic travel environment.

Qualifications

• Previous experience in customer service roles in tourism and hospitality is beneficial.
• Fluent in English and Romanian with excellent communication skills.
• Knowledge of Qatar tourist attractions is preferred.

Responsibilities

• Welcome guests at the airport and assist with check-in.
• Handle guest inquiries and update reports on the CRM.
• Guide groups for tours and provide expert local knowledge.
• Ensure safety and compliance during tours.

Skills

Customer service experience

Fluent in English

Conflict resolution

Knowledge of Qatar attractions

Sales focus

Education

High school diploma or equivalent

Valid Qatar Tour Guide License

Job description

A leading tourism organization in Qatar is seeking a Hotel Representative to provide exceptional guest services at the airport and during tours. Responsibilities include welcoming guests, assisting with check-ins, and leading guided tours with a focus on local attractions. The ideal candidate has customer service experience, is fluent in English and Romanian, and possesses a valid Qatar Tour Guide License. This role offers an opportunity to enhance guest experiences while working in a dynamic travel environment.