Retail Customer Service Specialist - Upsell & Merchandising

Al-Futtaim; Al Rayyan; On-site; QAR 200,000 - 400,000; Full time

Job summary

A leading retail company in Al Rayyan is seeking a Customer Service Associate to enhance customer satisfaction, manage inventory, and operate the cash register. This role requires 3+ years of experience in customer service, strong communication skills, and a commitment to uphold store standards. The ideal candidate will assist customers, manage sales processes, and contribute to a positive shopping environment.

Qualifications

• 3+ years of experience in customer-facing roles.
• Strong verbal communication and interpersonal skills.
• Experience in operating cash registers.

Responsibilities

• Engage with customers to provide high-level service.
• Maintain store standards and inventory management.
• Operate the cash register and process transactions.

Skills

Strong verbal communication skills

Exceptional customer service skills

Attention to detail

Ability to engage in upselling and cross-selling

Education

High School (Bachelor Preferred)

Job description

A leading retail company in Al Rayyan is seeking a Customer Service Associate to enhance customer satisfaction, manage inventory, and operate the cash register. This role requires 3+ years of experience in customer service, strong communication skills, and a commitment to uphold store standards. The ideal candidate will assist customers, manage sales processes, and contribute to a positive shopping environment.