Reservations Coordinator — Guest Experience Champion

Jobs In Qatar; Qatar; On-site; QAR 200,000 - 400,000; Full time

Job summary

A leading hospitality company in Qatar is seeking an Assistant Reservation Manager to support the Reservations Manager in daily operations. The ideal candidate will handle multiple calls professionally, process reservations, and maintain guest records while ensuring exceptional service standards. This role demands excellent communication skills and a keen attention to detail, making it suitable for candidates with a passion for hospitality.

Qualifications

• Ability to handle multiple telephone calls professionally and efficiently.
• Strong knowledge of hotel facilities and services.
• Experience in processing and coding hotel reservations.

Responsibilities

• Assist the Reservations Manager with daily operational tasks.
• Answer calls and process room reservations effectively.
• Maintain accurate records of guest history and reservations.

Skills

Telephone etiquette

Problem-solving

Guest service

Computer proficiency

Job description

A leading hospitality company in Qatar is seeking an Assistant Reservation Manager to support the Reservations Manager in daily operations. The ideal candidate will handle multiple calls professionally, process reservations, and maintain guest records while ensuring exceptional service standards. This role demands excellent communication skills and a keen attention to detail, making it suitable for candidates with a passion for hospitality.