Reservation Specialist: Elevate Guest Needs & Revenue

Marriott Hotels Resorts; Qatar; On-site; QAR 200,000 - 400,000; Full time

Job summary

A leading hotel chain in Qatar is seeking a Reservation Team Member to handle all reservation requests, changes, and cancellations while ensuring high levels of guest satisfaction. Candidates should have a high school diploma and possess strong skills in English, with a focus on customer service and team collaboration. The position is full-time, offering a dynamic work environment. Join us to make a difference in our guests' experiences!

Qualifications

• No related work experience required.
• No supervisory experience needed.
• None required in terms of license or certification.

Responsibilities

• Process all reservation requests and changes by phone, fax, or mail.
• Support team to reach common goals and listen to concerns of others.
• Maintain confidentiality of proprietary information.

Skills

Active Directory Administration

English Language

Access Control

Jpa

Legal Support

Airlines

Education

High school diploma or G.E.D. equivalent

Job description

A leading hotel chain in Qatar is seeking a Reservation Team Member to handle all reservation requests, changes, and cancellations while ensuring high levels of guest satisfaction. Candidates should have a high school diploma and possess strong skills in English, with a focus on customer service and team collaboration. The position is full-time, offering a dynamic work environment. Join us to make a difference in our guests' experiences!