Recreation Experience Expert

The Ritz-Carlton Hotel Company, L.L.C.; Doha; On-site; QAR 39,000 - 61,000; Full time

Job summary

The Ritz-Carlton Doha is seeking a Recreation Attendant responsible for guiding guests through our on-site facilities including pools, fitness center, and kids’ activities. You will recruit participation, maintain a friendly, safe environment, and assist with event support while ensuring guest satisfaction.

Join a luxury hotel team with emphasis on impeccable service standards, professional appearance, and teamwork to deliver memorable guest experiences in a high-end resort setting.

Qualifications

• CPR Certification is required.
• First Aid Certification is required.
• Recreation Equipment knowledge or certification is required.
• Any certification or training required by local and state agencies.

Responsibilities

• Provide information about recreation facilities to guests (pools, beach, game-room, fitness center, kids' club).
• Encourage guests to participate in recreation activities and schedule them.
• Promote a fun and relaxing atmosphere for guests.
• Explain and enforce safety rules for recreation facilities.
• Respond to emergencies following procedure and assist injured guests until EMS arrives.
• Handle cashier duties for rentals and activities where POS is used.
• Support hosting of private functions within recreation facilities.

Skills

CPR Certification

First Aid Certification

Recreation Equipment

Education

High school diploma or GED

Job description

Additional Information

Job Number 26112198

Job Category Golf, Fitness, & Entertainment

Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Non-Management

Position Summary

• Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center.
• Encourage, recruit, register, and schedule guests to participate in recreation activities.
• Promote a fun and relaxing atmosphere for guests.
• Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members.
• Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency.
• Provide cashier services when working in facilities that include point of sales transactions.
• Assist when hosting private functions within the recreation facilities with group activities and events.
• Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager.
• Provide assistance to injured guests until the arrival of emergency medical services.
• Clean and maintain recreational facilities, equipment and supplies.
• Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
• Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
• Speak with others using clear and professional language; answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others; support team to reach common goals.
• Process payments for rental equipment, recreation activities, facility rentals, or retail sales.
• Comply with quality assurance expectations and standards.
• Read and visually verify information in a variety of formats (e.g., small print).
• Visually inspect tools, equipment, or machines (e.g., to identify defects).
• Enter and locate work-related information using computers and/or point of sale systems.
• Stand, sit, or walk for an extended period of time or for an entire work shift.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 25 pounds with assistance.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Move through narrow, confined, or elevated spaces.
• Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Perform other reasonable job duties as requested.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.

Required Qualifications

• License or Certification: CPR Certification
• First Aid Certification
• Recreation Equipment
• Any certification or training required by local and state agencies.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Con oltre 100 strutture premiate in tutto il mondo, il personale The Ritz-Carlton crea momenti talmente straordinari da rendere indimenticabili le esperienze degli ospiti. Attraiamo i migliori professionisti del settore ricettivo del mondo, in grado di dare vita a ricordi che durano per sempre, nella convinzione che tutti possono trovare la propria realizzazione quando sono messi in condizione di essere creativi, premurosi e comprensivi.

Ogni giorno ridefiniamo gli standard dei servizi di lusso più speciali e straordinari in tutto il mondo e siamo orgogliosi di offrire l'eccellenza nella cura e nel comfort dei nostri ospiti.

Il tuo ruolo sarà di garantire che gli "standard di eccellenza" The Ritz-Carlton siano erogati ogni giorno con cortesia e attenzione. Gli standard di eccellenza costituiscono il fondamento di Ritz-Carlton e sono ciò che ci spinge a migliorarci giorno dopo giorno. È su queste basi e sulla convinzione che la nostra cultura sia fondamentale per il successo che The Ritz Carlton si è guadagnato la reputazione di brand leader mondiale nell'accoglienza di lusso. In qualità di componente del nostro team imparerai e rappresenterai gli standard di eccellenza, come la Promessa dei dipendenti, il Credo e i Valori del servizio. E la nostra promessa a te è di offrirti la possibilità di provare orgoglio per il lavoro che svolgi e per le persone con cui lavori.

Entrando a far parte di Ritz-Carlton ti unirai a un portfolio di brand con Marriott International. Scegli un ambiente dove puoi svolgere al meglio il tuo lavoro, iniziare il tuo percorso verso i tuoi obiettivi, entrare a far parte di un fantastico team globale e diventare la versione migliore di te.