Outlet Manager - Mr. & Mrs. Hawker

Hyatt Hotels Corporation; Doha; On-site; QAR 200,000 - 400,000; Full time

Job summary

A leading hospitality company in Doha is seeking an experienced Outlet Manager for their restaurant. You will oversee all operations, manage the service team, and ensure a high-quality dining experience focused on Singaporean cuisine. Ideal candidates should have at least 2 years of relevant experience and a strong understanding of financial management within a restaurant context. This position offers a dynamic work environment and opportunities for growth.

Qualifications

• Minimum 2 years work experience as an Outlet Manager or Assistant Manager in a hotel or large restaurant.
• Experience in the Middle East market.
• Proven experience in Asian food concept restaurants.

Responsibilities

• Lead all front-of-house operations for the restaurant.
• Recruit, train, and manage the performance of the service team.
• Drive restaurant profitability by managing P&L and controlling costs.
• Implement local marketing initiatives to attract guests.

Skills

Leadership

Customer Service

Knowledge of Singaporean Cuisine

Financial Management

Education

Degree in Hospitality or Restaurant Management

Job description

Close Inclusive Collection Job Postings Notification

"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off."

Duties and responsibilities related to the Outlet Manager - Mr. & Mrs. Hawker position:

• Lead all front-of-house operations, ensuring the restaurant runs smoothly, from daily opening and closing procedures to managing service flow.
• Recruit, train, schedule, and manage the performance of the entire service team, fostering a positive and efficient work environment.
• Serve as the ultimate host and "face" of the restaurant, warmly welcoming guests, building relationships with regulars, and professionally resolving any complaints.
• Possess and instill in the team a deep knowledge of Singaporean cuisine
• Drive restaurant profitability by managing the outlet's P&L, controlling costs (labor, beverage, supplies), and minimizing waste.
• Work with the Chef de Cuisine to ensure food quality and presentation are consistently high and authentic to the Singaporean concept.
• Manage all inventory for beverages, glassware, and service supplies, placing orders and conducting monthly stock-takes.
• Implement local marketing initiatives and promotions to attract guests and boost sales.
• Ensure the restaurant's ambiance, from decor to music, reflects the intended Singaporean vibe.
• Guarantee strict compliance with all health, safety, and hygiene regulations.

Qualifications

Ideally with a relevant degree, apprenticeship or diploma in Hospitality or restaurant management

Minimum 2 years work experience as Outlet Manager or Assistant Manager in a hotel or large restaurant with good standards.

Experience in Middle East market

Proven experience in Asian food concept restaurants