Operations & Process Improvement Lead (Power BI & CRM)

Commercial Bank; Qatar; On-site; QAR 120,000 - 180,000; Full time

Job summary

A leading financial institution in Qatar is seeking a professional to manage strategic operational and IT activities. Responsibilities include maintaining management information systems, overseeing performance management, and supporting operational continuity. Ideal candidates will have a Bachelor's in IT or Business and 5-8 years of banking experience, with strong communication in English and Arabic. This position promises competitive compensation and opportunities for professional growth.

Benefits

Competitive Compensation

Opportunities for Global Partnerships

Focus on Employee Well-being

Qualifications

• 5 - 8 years’ relevant experience in the banking sector.
• Knowledge of Banking Industry.
• Ability to work under pressure and demonstrate flexibility.

Responsibilities

• Manage centralized staff data and ensure timely updates.
• Compile and monitor weekly KPIs and performance data.
• Analyze product-wise penetration and performance data.

Skills

Strong Communication skills in English & Arabic

Interpersonal skills

Organizational skills

Strong presentation & analytical skills

Education

Bachelor’s Degree in IT related / Business

Tools

Microsoft Office Suite

Power BI

Job description

A leading financial institution in Qatar is seeking a professional to manage strategic operational and IT activities. Responsibilities include maintaining management information systems, overseeing performance management, and supporting operational continuity. Ideal candidates will have a Bachelor's in IT or Business and 5-8 years of banking experience, with strong communication in English and Arabic. This position promises competitive compensation and opportunities for professional growth.