Operations Manager

SIMEX TRADING CO.; Qatar; On-site; QAR 200,000 - 400,000; Full time

Job summary

A leading car rental company in Qatar seeks a seasoned operations manager to oversee daily business activities, fleet management, and team leadership. Candidates should have over 10 years of experience in car rental operations, strong commercial acumen, and excellent communication skills. Fluency in English is required; Arabic is a plus. This role offers an opportunity to make a significant impact on service quality and business growth.

Qualifications

• 10+ years of experience in car rental operations or fleet management.
• Proven leadership in a fast-paced service environment.
• Strong knowledge of customer service best practices.

Responsibilities

• Manage daily operations of the car rental business.
• Oversee fleet management including procurement and maintenance.
• Lead and motivate a team of rental agents.

Skills

Leadership

Commercial acumen

Communication skills

Problem-solving skills

Negotiation skills

Bilingual (English/Arabic)

Education

Bachelor’s degree in Business Administration, Management, or related field

Job description

Key Responsibilities

• Manage the daily operations of the car rental business, ensuring efficiency, profitability, and compliance with company standards.
• Oversee fleet management, including procurement, maintenance, utilization, and disposal.
• Lead, train, and motivate a team of rental agents and support staff to deliver excellent service.
• Implement cost-control strategies and ensure revenue targets are met.
• Develop and maintain relationships with corporate and individual clients to grow market share.
• Monitor KPIs and prepare operational reports for senior management.
• Ensure compliance with local regulations, insurance policies, and safety standards.

Qualifications & Requirements

• Bachelor’s degree in Business Administration, Management, or a related field.
• 10+ years of experience in car rental operations, fleet management, or the automotive sector.
• Proven leadership experience managing teams in a fast-paced service environment.
• Strong commercial acumen with knowledge of car rental pricing, utilization, and customer service best practices.
• Bilingual: Fluency in English is required; Arabic is an added advantage.
• Excellent communication, negotiation, and problem-solving skills.