Onsite Help Desk & IT Liaison – Qatar (Secret)

GovCIO; Qatar; On-site; QAR 135,000 - 208,000; Full time

Job summary

Join a forward-thinking company that is transforming government IT! As a Help Desk professional, you'll provide essential support to users, ensuring smooth operations and resolving technical issues. This role involves administering computer systems, troubleshooting networks, and enhancing user experiences. With a focus on innovation and a commitment to excellence, you'll be part of a team that makes a positive impact on government services. If you're passionate about technology and eager to help others, this opportunity is perfect for you. Embrace the challenge and be a part of this exciting journey!

Qualifications

• 3-6 years of experience or equivalent in IT support.
• Required IAT-II certification and relevant Microsoft certifications.

Responsibilities

• Provide client-level help desk support and first-level support for issues.
• Administer and maintain computer platforms, software, and hardware.

Skills

IAT-II Certification

MCSA-Windows Server 2012/2016

MCSA-SQL Server 2012/2014

Microsoft 365 Certified: Modern Desktop Administrator Associate

Network Troubleshooting

Customer Service

Education

High School Diploma

Tools

BMC Remedy

Microsoft Exchange

Microsoft Active Directory

Job description

Join a forward-thinking company that is transforming government IT! As a Help Desk professional, you'll provide essential support to users, ensuring smooth operations and resolving technical issues. This role involves administering computer systems, troubleshooting networks, and enhancing user experiences. With a focus on innovation and a commitment to excellence, you'll be part of a team that makes a positive impact on government services. If you're passionate about technology and eager to help others, this opportunity is perfect for you. Embrace the challenge and be a part of this exciting journey!