Multi-Site IT Systems & Support Specialist

Employment; Doha; On-site; QAR 67,000 - 100,000; Full time

Job summary

Society is seeking an IT Systems & Support Technician to ensure stable operation and support across clubs and Head Office. You will own day‑to‑day IT tasks, handle user issues, support cybersecurity best practices, and drive continuous improvements for all locations.

You will coordinate the Society app project with an external development company and build dashboards to support reporting for department heads and leadership.

Qualifications

• 2–5 years IT support or generalist role.
• Experience with Windows operating systems and Microsoft 365.
• Familiarity with networking fundamentals (Wi‑Fi, routers, switches).
• Experience with POS and CRM systems is a plus.

Responsibilities

• Provide first and second line IT support across all club locations and Head Office.
• Troubleshoot and resolve hardware, software, network, and user access issues.
• Travel between club locations to provide on-site IT support as required.
• Support staff onboarding/offboarding including system access and device provisioning.
• Coordinate with external IT vendors for escalations as needed.
• Maintain system documentation and troubleshooting guides.

Skills

IT support

Networking

Problem solving

Communication

Ownership

Teamwork

Detail oriented

Prioritisation

Tools

Power BI

Excel

Microsoft 365

Windows OS

APIs

CRM platforms

CCTV systems

Job description

Society is seeking an IT Systems & Support Technician to ensure stable operation and support across clubs and Head Office. You will own day‑to‑day IT tasks, handle user issues, support cybersecurity best practices, and drive continuous improvements for all locations.

You will coordinate the Society app project with an external development company and build dashboards to support reporting for department heads and leadership.