Marketing & Social Media Executive

The Diplomatic Club; Doha; On-site; QAR 400,000 - 600,000; Full time

Job summary

A luxury hospitality venue in Doha is seeking a Marketing Executive to manage promotions and enhance customer engagement. Responsibilities include coordinating marketing activities, generating campaigns on social media, and performing market research. Candidates should possess a Bachelor's degree in Hospitality or a related field, with 2-5 years of experience in marketing or PR. The ideal applicant will demonstrate exceptional creativity and commercial awareness in a dynamic environment.

Qualifications

• 2-5 years’ experience in Marketing / Social Media / PR.

Responsibilities

• Ensure customers know about club amenities and update information regularly.
• Coordinate marketing activities and negotiate print advertising.
• Write social media posts and organize promotional events.
• Generate and execute social media marketing campaigns.
• Implement email campaigns to nurture leads and customers.
• Interact with customers to understand their needs.
• Check language descriptions and prices match services.
• Liaise with media and manage production of marketing materials.
• Maximize visibility at conferences and exhibitions.
• Conduct market research to gather customer information.
• Check competitors' promotions and prices.
• Attend exhibitions and product launches.
• Review new technologies in digital marketing.

Skills

Exceptional creativity and innovation

Commercial awareness

Numerical & Statistical Efficiency

Time Management

Accuracy and attention to detail

Building and developing relationships

Conflict management

Business Acumen

Communication & Sociability

Supervising People & Team Work

Judgment & Decision Making

Action Oriented & Drive for results

Ability to work under Pressure

General managerial competencies

Managing employee motivation

Education

Bachelor’s Degree in Hospitality or related

MBA in Marketing Preferred

Job description

Overview

The Diplomatic Club — F&B Department

Qualifications

• Bachelor’s Degree in Hospitality or related, MBA in Marketing Preferred

Experience

• 2-5 Years’ experience in Marketing / Social Media / PR

Skills

• Exceptional creativity and innovation
• Commercial awareness
• Numerical & Statistical Efficiency
• Time Management
• Accuracy and attention to detail
• Building and developing relationships
• Conflict management
• Business Acumen
• Communication & Sociability
• Supervising People & Team Work
• Judgment & Decision Making
• Action Oriented & Drive for results
• Ability to work under Pressure
• General managerial competencies (Planning, delegation, control, administrative management)
• Managing employee motivation

Job Description

• Ensure that the target customers know about the Club, its amenities and services & update the same on a timely basis. Consistently communicate with target audiences and manage customer relationships.
• Coordinate marketing activities as well as promotions. Negotiate & book relevant Print Advertising, promotions, Exhibitions and secure appropriate & creative content within agreed timelines.
• Write social media posts online content, press releases, organize promotional events.
• Generate and execute marketing campaigns across social media platforms such as Facebook, Instagram and Twitter. Assess and report the results of the marketing campaigns.
• Implement and execute newsletter email campaigns to nurture leads and customers. Update and maintain the reader’s database.
• Recommend and choose advertisement products, arrange and coordinate photoshoot sessions and models.
• Ensure to interact with customers of all nationalities to get an idea or knowledge for what they are looking for i.e. about the food, facilities, price, innovations etc.
• Check that the language descriptions and prices are perfectly matching to the services we are providing. Obtain approval from the respective Department Managers and the Business Development Manager.
• Liaise with media, printers and publishers as required and managing the production of marketing materials such as leaflets, flyers, posters and newsletters.
• Maximize visibility at conferences, receptions and exhibitions, including compiling product and literature lists to display or demonstrate.
• Conduct Market Research to gather information about the target market & customers.
• Consistently check with competitor’s promotions and prices. Report research results to the Business Development Manager and discuss the necessary actions.
• Attend exhibitions & product launches, meet new Clients, Suppliers & Media.
• Review new technologies and keep the company at the forefront of developments in digital marketing.
• Support every aspect of the Marketing Team inclusive of the Graphic Designer.