Manager Infrastructure and Security

Mekdam Technical Services; Doha; On-site; QAR 400,000 - 600,000; Full time

Job summary

A prominent managed IT services provider in Qatar is seeking an experienced IT Infrastructure Manager to lead the operations of their data center and oversee IT infrastructure optimization, particularly within Oracle Cloud. The successful candidate will possess extensive experience managing networks, security, and enterprise systems, ensuring high uptime and compliance with SLAs. Key responsibilities include supervising a technical team, implementing advanced security measures, and collaborating with cross-functional teams to deliver top-tier solutions. This role offers the chance to impact the infrastructure of a dynamic IT environment.

Qualifications

• 15 to 20 years experience in Managed IT services, preferably in software development companies.
• Experience managing data center operations and infrastructure.
• Skills in cloud technologies especially Azure and GCP.

Responsibilities

• Lead and oversee datacenter operations ensuring performance and compliance.
• Design and maintain hybrid IT infrastructure with Oracle Cloud.
• Mentor security operations teams and implement threat monitoring strategies.

Skills

Microsoft 365 Exchange

Server virtualization environments (VMware, Hyper-V)

Cisco L2 / L3 network switching

Oracle Cloud Infrastructure (OCI)

VPN technologies

Palo Alto firewalls

Wazuh SIEM

Job description

Experience

15 to 20 years experience in offering Managed IT services to the clients, preferably working with Software development companies

Infrastructure and Networks

• Lead and oversee day-to-day datacenter operations, ensuring uptime, performance, and compliance with organizational SLAs
• Collaborate with cross-functional teams to deliver infrastructure needs
• Experience in Microsoft 365 Exchange, Intune, Defender, Entra and Teams
• Experience in server virtualization environments - VMware, Hyper-V, or Solaris, Windows Servers, DNS, DHCP, and file services
• Manage HP BladeSystem enclosures, Dell PowerStore, HP Alletra Storage
• Manage Cisco L2 / L3 network switching, WLAN infrastructure
• Design cloud workloads on Azure and GCP
• Manage routine infrastructure maintenance, firmware, and patch updates
• Supervise datacenter physical infrastructure including power, cooling, cabling, and vendor coordination
• Configure and monitor health check and performance via Zabbix
• Collaborate with ISPs to manage links
• Added value for experience with Ameyo, 3CX, Ribbon SBC, Cisco CUCM and UCCX
• Knowledge of DevOps and CI / CD tools are added value

Security

• Lead and mentor the security operations team in managing advanced security infrastructure - Palo Alto firewalls, F5 LTM and ASM
• Direct real-time threat monitoring strategies using Wazuh SIEM, LogRhythm
• Experience in Proofpoint Email Protection, PSAT, CrowdStrike, TrendMicro
• Experience in SPF, DKIM, and DMARC standards
• Implement and monitor VPN technologies including site-to-site and remote access
• Understanding of ISO 27001, NIST and privacy laws
• Ensure alignment with corporate security frameworks and privacy regulations
• Coordinate with audit teams to ensure regulatory alignment

Oracle Cloud

• Oversee deployment and optimization of enterprise-grade SPARC hardware.
• Oversee the design, implementation, and maintenance of hybrid IT infrastructure of on-premises data centers and cloud platforms especially with Oracle Cloud Infrastructure (OCI)
• Manage and maintain the companys IT infrastructure, including networks, security, and databases such as Oracle DB, Oracle WebLogic, MongoDB, and Jasper reporting software .
• Ensure high availability, scalability, and security of client hosted managed datacenter services.
• Collaborate with software development teams to understand deployment architecture requirements and provide infrastructure support.
• Analyze existing architecture and recommend improvements to enhance performance, reliability, and cost-efficiency.
• Handle configuration, monitoring, and troubleshooting of database environments with emphasis on Oracle and NoSQL databases.
• Manage cloud migrations, hybrid infrastructure, and disaster recovery planning within OCI and other cloud platforms.
• Interface regularly with clients to understand needs, manage expectations, and provide managed infrastructure solutions.
• Supervise and mentor technical teams to deliver seamless infrastructure and hosting services.