Luxury Spa Manager: Lead Team, Experience, & Growth

Hyatt Hotels Corporation; Doha; On-site; QAR 50,000 - 70,000; Full time

Job summary

A leading luxury hotel brand in Doha is seeking a Spa Manager to develop and implement spa strategies, manage budgets, and lead a team. The ideal candidate will have a university degree in Spa Management or Hospitality Management and at least 2 years of experience as an Assistant Spa Manager. This role requires a focus on customer satisfaction, inventory control, and compliance with industry regulations. Offering competitive benefits in a vibrant hospitality environment.

Qualifications

• Minimum 2 years work experience as Assistant Spa Manager.
• Aesthetic qualification in treatments and training is advantageous.

Responsibilities

• Develop and implement the overall spa strategy.
• Prepare and manage the annual spa budget.
• Lead, recruit, and train the entire spa team.
• Drive spa revenue through marketing promotions.
• Oversee daily operations, ensuring standards are met.
• Manage guest relations and handle escalated feedback.
• Control all spa inventory and conduct audits.
• Ensure compliance with health and safety regulations.
• Stay current with industry trends and treatments.

Skills

Team management

Budget management

Customer service

Marketing promotions

Inventory control

Education

University Degree or Diploma in Spa Management or Hospitality/Tourism Management

Job description

A leading luxury hotel brand in Doha is seeking a Spa Manager to develop and implement spa strategies, manage budgets, and lead a team. The ideal candidate will have a university degree in Spa Management or Hospitality Management and at least 2 years of experience as an Assistant Spa Manager. This role requires a focus on customer satisfaction, inventory control, and compliance with industry regulations. Offering competitive benefits in a vibrant hospitality environment.