Luxury F&B Service Associate

Kimpton; Qatar; On-site; QAR 60,000 - 90,000; Full time

Job summary

InterContinental Doha The City is seeking a Food and Beverage Team Member to deliver professional service that makes each dining experience memorable for our guests in the West Bay luxury setting.

You will welcome and seat guests, learn the menu in depth to advise on choices, and maintain high standards of hygiene and service. You will uphold the five Winning Ways values and actively seek opportunities to up-sell and enhance guest satisfaction.

Responsibilities

• Perform all necessary tasks to service food & beverage according to the standard of performance manual of the hotel
• Greet and seat customers and serve them in a professional, discreet and personalized way
• Acquire in depth knowledge of the food & beverage menu of the assigned outlet in order to assist and provide advice to guests
• Consistently monitor quality of food & beverage being served
• Practice good customer relations and attend to customer complaints / queries satisfactorily
• Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment
• Responsible for all service preparations before, during and after the service (mis-en-place & mis-en-scene)
• Ensure minimum wastage, breakage and spoilage
• Actively use up selling techniques to exceed guest expectations and increase revenue

Job description

InterContinental Doha The City is seeking a Food and Beverage Team Member to deliver professional service that makes each dining experience memorable for our guests in the West Bay luxury setting.

You will welcome and seat guests, learn the menu in depth to advise on choices, and maintain high standards of hygiene and service. You will uphold the five Winning Ways values and actively seek opportunities to up-sell and enhance guest satisfaction.