Lead Digital Content Operations – IFE & OTT Platforms

Qatar Airways; Doha; On-site; QAR 350,000 - 550,000; Full time

Job summary

Qatar Airways is seeking a senior Content Operations Lead to drive end‑to‑end digital and media content delivery across inflight entertainment, OTT, and related platforms. You will collaborate with creative teams, global content partners, and technology vendors to ensure accurate content, metadata, scheduling, and timely publishing across all touchpoints.

With 10+ years in content operations and strong MAM/DAM and CMS experience, you will shape workflows, validate assets against IFE

Qualifications

• Bachelor’s Degree or equivalent with minimum 10+ years of job-related experience.
• Strong knowledge of content operations workflows, including ingest, formatting, QC, and delivery pipelines.
• Experience managing digital content catalogues and metadata systems.
• Proven experience coordinating multiple content vendors, distributors, and service providers.
• Familiarity with media asset management (MAM), digital asset management (DAM), and CMS platforms.
• Managerial skills - ability to delegate work, set clear direction and manage workflow.
• Experience across airline inflight entertainment, OTT/streaming platforms, and digital publishing environments (IFE, mobile apps, web).
• Solid understanding of global media supply chains, content distribution workflows, and multi system delivery environments.

Responsibilities

• Manage end-to-end content ingest workflows across broadcast, OTT, and IFE platforms.
• Oversee content packaging and technical preparation for aircraft systems and playback environments.
• Oversee publishing workflows to ensure timely content releases aligned with programming strategies.
• Act as the primary operational liaison across internal teams, airline stakeholders, CSPs, and vendors.
• Drive operational efficiency and scalability by identifying process gaps and implementing structured workflow improvements.
• Optimize operational systems and processes to improve delivery accuracy, catalogue integrity, and asset handling performance.

Skills

Content operations workflows

Metadata systems

Content catalogs management

MAM/DAM knowledge

CMS platforms

Vendor coordination

Mentoring & coaching

OTT / IFE experience

Content monetization analytics

Education

Bachelor’s Degree or equivalent

Job description

Qatar Airways is seeking a senior Content Operations Lead to drive end‑to‑end digital and media content delivery across inflight entertainment, OTT, and related platforms. You will collaborate with creative teams, global content partners, and technology vendors to ensure accurate content, metadata, scheduling, and timely publishing across all touchpoints.

With 10+ years in content operations and strong MAM/DAM and CMS experience, you will shape workflows, validate assets against IFE