Junior Claims Support – Life & Medical (Bilingual)

Seib Insurance & Reinsurance Company LLC; Doha; On-site; QAR 200,000 - 400,000; Full time

Job summary

A leading insurance and reinsurance company in Qatar is seeking a Junior Customer Service Officer to manage life & medical claims inquiries and complaints. The successful candidate will handle customer service issues, communicate terms and proposals, and develop presentations for clients. With a degree in Medicine and 1-2 years of experience preferred, fluency in English and Arabic is also necessary. Join a dynamic team and contribute to client satisfaction and policy renewals.

Qualifications

• 1-2 years' experience in a Customer Service role, ideally with medical insurance knowledge.

Responsibilities

• Handle and resolve claim-related queries professionally.
• Coordinate with Third-Party Administrator and SEIB Management.
• Maintain communication with clients.
• Monitor customer service issues and suggest improvements.
• Prepare presentations for policyholders.
• Support in policy booklet preparation.

Skills

Customer service

Fluency in English

Fluency in Arabic

Education

Degree in Medicine

Job description

A leading insurance and reinsurance company in Qatar is seeking a Junior Customer Service Officer to manage life & medical claims inquiries and complaints. The successful candidate will handle customer service issues, communicate terms and proposals, and develop presentations for clients. With a degree in Medicine and 1-2 years of experience preferred, fluency in English and Arabic is also necessary. Join a dynamic team and contribute to client satisfaction and policy renewals.