IT Service Delivery Leader - Azure & Digital Transformation

BAE Systems Strategic Aerospace Services WLL; Qatar; On-site; QAR 200,000 - 400,000; Full time

Job summary

A technology services firm in Qatar seeks an experienced IT Service Delivery Manager to provide technical management and ensure the robust delivery of IT services. This role involves overseeing system installations and performance, managing supplier relationships, and driving digital transformation initiatives. Ideal candidates have a degree in IT, certifications in Azure and project management, alongside extensive experience in IT infrastructure and service management. Strong leadership and communication skills are essential for success in this position.

Qualifications

• Strong understanding of IT infrastructure and cloud-based platforms, especially Microsoft Azure.
• Proven experience in managing applications including ERM software.
• Hands-on experience troubleshooting hardware and software issues.

Responsibilities

• Lead coordination of IT system installation and ongoing performance.
• Provide expert support and strategic recommendations to teams.
• Manage administrative functions for application platforms.

Skills

Computer Hardware

IT Experience

IT Management

Network Installation

Vendor Management

Computer Networking

Microsoft Windows Server

Windows

IT Service Management

ITIL

SAN

Network Architecture

Education

Bachelor's degree in Information Technology or related field

IT infrastructure certifications (e.g. CompTIA, ITIL)

Microsoft Azure Administrator certification

Project Management certification (e.g. PRINCE2, PMP)

Job description

A technology services firm in Qatar seeks an experienced IT Service Delivery Manager to provide technical management and ensure the robust delivery of IT services. This role involves overseeing system installations and performance, managing supplier relationships, and driving digital transformation initiatives. Ideal candidates have a degree in IT, certifications in Azure and project management, alongside extensive experience in IT infrastructure and service management. Strong leadership and communication skills are essential for success in this position.