IT Helpdesk Specialist: Windows & Network Support

Taameer Group; Doha; On-site; QAR 200,000 - 400,000; Full time

Job summary

A leading IT services company in Doha is seeking a Helpdesk Technician to provide technical support for hardware, software, and network issues. You will troubleshoot and resolve various technical problems, install and maintain systems, and manage user accounts. Ideal candidates should have a relevant degree and 2-4 years of experience in IT support. The role emphasizes excellent communication and problem-solving skills.

Qualifications

• 2–4 years of experience in IT helpdesk or technical support role.
• Ability to prioritize tasks and work under minimal supervision.
• Customer-focused attitude and team-oriented approach.

Responsibilities

• Provide first-level technical support to users via phone, email, or in person.
• Troubleshoot and resolve issues related to desktops, laptops, printers, and other peripherals.
• Install, configure, and maintain computer systems, software, and applications.

Skills

Strong knowledge of Windows OS

MS Office applications

Basic networking

Excellent problem-solving skills

Communication skills

Customer-focused attitude

Education

Diploma or Bachelor’s degree in Information Technology, Computer Science, or related field

Tools

Active Directory

Office 365

Remote support tools

Job description

A leading IT services company in Doha is seeking a Helpdesk Technician to provide technical support for hardware, software, and network issues. You will troubleshoot and resolve various technical problems, install and maintain systems, and manage user accounts. Ideal candidates should have a relevant degree and 2-4 years of experience in IT support. The role emphasizes excellent communication and problem-solving skills.