Human Resources Supervisor

Dusit Doha Hotel | Dusit Hotel & Suites - Doha; Doha; On-site; QAR 200,000 - 400,000; Full time

Job summary

A luxury hotel in Doha seeks an experienced HR professional to assist with payroll, benefits, and legal compliance. The ideal candidate will have at least 5 years of HR experience and a Bachelor's degree in Human Resources Management. Strong English communication and interpersonal skills are essential. Join us to contribute to our mission of delivering exceptional guest experiences.

Qualifications

• Minimum 5 years of HR administrative experience, preferably in hospitality.
• Knowledge of local health and safety regulations.
• Computer literate.

Responsibilities

• Assist in payroll, benefits, and legal compliance.
• Support recruitment and staff movement processes.
• Conduct staff performance appraisals.

Skills

Strong knowledge in HR functions

Good English communication skills

Interpersonal skills

Education

Bachelor's degree in Human Resources Management

Tools

HR software

Job description

Job Description

PRIMARY RESPONSIBILITIES

• Assist on the administrative activities of payroll, benefits, legal compliance and employment law
• Know and understands the job description of all position in his/her department and beware of others.
• Know and understands policies relating to his/her department and others.
• Assist in implementing guidelines, policies, and procedures in compliance with corporate direction
• Assist in developing a recruitment / selection strategy and mobility process
• Prepare employment contract and all related documents for new staff
• Handle the staff movement process including new hired, promoted, resigned.
• Make a monthly payroll report and send to Finance Department.
• Assist in monitoring proposed manning budget according to the Management requirement.
• Assist in supporting operations and assists in achieving team member and guest satisfaction goals
• Assist in preparing and supervising the performance appraisal reviews – Mid Year Talk and yearly performance appraisal.
• Assist in interviewing, selecting, training, appraising, coaching, counseling and giving disciplines departmental staff according to company standards
• Assist in measuring staff satisfaction through surveys, round tables, and one-on-ones with team members, exit interview.
• Monitor the whole process of staff Recognition Program
• Address employee relations matters, responds timely to staff
• Supervise all licenses and contacts with the governmental department in order to extend and register any hotel licenses.
• Proceed and ensure the implementation of staff benefits on the Group / Life insurance, provident fund and social security.
• Take the role as Eagle HR system champion on all payrolls and time attendance.
• Supervise on House fund and send the expenses report to Finance Department.
• Assist in implementing Employee Relations activities including charitable, welfare campaigns, sports activities.
• Prepare staff turn over reports and monthly HR ratio.
• Prepare HR report, HR Input File and reports related Dusit Corporate Office
• Conduct monthly locker Room and staff canteen inspection/review.
• Supervise in the communication flow to all hotel staff through notice board, newsletter, bulletin and direct communication.
• Proceed all administration documents required by the staff including working certificate, salary guarantee certificate, Hotel certificate
• Interact in a positive way with other departments to ensure a luxury guest experience
• Ensure compliance with local health and safety regulations
• Must be an example of the Dusit Values, brand standards, and a champion of grooming and appearance guidelines
• Perform other duties as assigned by Director of Human Resources

Training And Human Resources Responsibilities

• Ensure wherever possible that employees are provided with a work place free of discrimination, harassment and victimisation.
• Treat complaints of harassment and discrimination promptly and confidentially.
• Treat customers and colleagues from all cultural groups with respect and sensitivity.
• Identify and deal with issues which may cause cross cultural conflict or misunderstanding.

Others

• Continuous learning through own IDP.
• Any other duties as may be assigned by the superior.

Accountabilities

• Represents Dusit’s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.

Company’s Culture

• Communicate and fully embracing the Company’s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. – “Proud to belong and to contribute”

CONFIDENTIALITY

• Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.

JOB REQUIREMENT

• Minimum education of Bachelor degree in Human Resources Management, Business Administration or relevant discipline
• Have a strong knowledge in all HR functions.
• Practical experience in HR administrative function at least 5 years. Exposure in hospitality business is desirable
• Have good English communication skills both in written and spoken
• Computer literate
• Possess professional disposition with good communication and interpersonal skills