Housekeeping Manager — Lead Operations & Standards

PPOAR; Al Wakrah; On-site; QAR 60,000 - 90,000; Full time

Job summary

PPOAR in Umm-Said, Qatar, seeks an experienced Housekeeping Manager to lead the department and ensure high cleanliness standards.

You will oversee daily operations, schedule shifts, train staff, and enforce health and safety compliance while delivering excellent guest service.

Qualifications

• Excellent organizational skills and strong customer service abilities.
• Previous experience managing a team is essential.
• Fluency in English (or other languages).

Responsibilities

• Managing and overseeing the daily operations of the housekeeping department.
• Developing and implementing policies and procedures to ensure that all staff is following proper hygiene, safety, and security protocols.
• Inspecting rooms and public areas regularly to ensure that they are clean and tidy.
• Scheduling staff shifts in order to meet the demands of the hotel.
• Supervising and training housekeeping staff on cleaning methods and standards.
• Responding to customer complaints in a timely manner.
• Ordering supplies as necessary for the housekeeping department.
• Maintaining accurate records of cleaning activities.
• Ensuring compliance with health and safety regulations at all times.

Skills

Organizational skills

Customer service

English language

Job description

Housekeeping Manager vacancy in Umm-Said Qatar

Housekeeping Manager - Umm-Said, Qatar (African Nationals Preferred)

We are looking for an experienced Housekeeping Manager to join our team in Umm-Said, Qatar. The ideal candidate should have a good understanding of housekeeping operations and should be able to manage a team of housekeeping staff.

The responsibilities of the Housekeeping Manager include but are not limited to:
• Managing and overseeing the daily operations of the housekeeping department.
• Developing and implementing policies and procedures to ensure that all staff is following proper hygiene, safety, and security protocols.
• Inspecting rooms and public areas regularly to ensure that they are clean and tidy.
• Scheduling staff shifts in order to meet the demands of the hotel.
• Supervising and training housekeeping staff on cleaning methods and standards.
• Responding to customer complaints in a timely manner.
• Ordering supplies as necessary for the housekeeping department.
• Maintaining accurate records of cleaning activities.
• Ensuring compliance with health and safety regulations at all times.
The successful candidate should possess excellent organizational skills as well as strong customer service skills. Previous experience managing a team is essential for this role, along with fluency in English (or other languages). We prefer African nationals for this position but all qualified applicants are welcomed to apply.

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