Housekeeping Floor Supervisor: Lead Rooms & Guest Service

Hilton Worldwide, Inc.; Doha; On-site; QAR 200,000 - 400,000; Full time

Job summary

A global hospitality company in Doha is seeking a Housekeeping Floor Supervisor to ensure the cleanliness and upkeep of the hotel. Responsibilities include managing the housekeeping team, conducting inspections, reporting maintenance issues, and maintaining high service standards. The ideal candidate will have prior supervisory experience in housekeeping, strong organizational skills, and a passion for guest service. This role focuses on creating a welcoming environment for guests while adhering to brand standards.

Benefits

Opportunity for career growth

Employee discounts

Training and development programs

Qualifications

• Previous experience in a Housekeeping supervisory role.
• A successful track record of managing a team.
• Strong organizational and analytic skills.
• An attention to details.
• Strong communication skills.
• A passion for delivering exceptional levels of guest service.

Responsibilities

• Allocate work duties to Team Members.
• Perform routine inspections of all check out rooms and spot checks of all occupied rooms.
• Report and follow up on any maintenance defects or other issues.
• Inspect, routinely, service areas, store rooms and corridors.
• Schedule and supervise deep cleaning and any other projects.
• Manage and train Room Attendants and other Team Members.

Skills

Housekeeping experience

Team management

Organizational skills

Attention to detail

Strong communication

Guest service

Computer literacy

Tools

Microsoft Office

Job description

A global hospitality company in Doha is seeking a Housekeeping Floor Supervisor to ensure the cleanliness and upkeep of the hotel. Responsibilities include managing the housekeeping team, conducting inspections, reporting maintenance issues, and maintaining high service standards. The ideal candidate will have prior supervisory experience in housekeeping, strong organizational skills, and a passion for guest service. This role focuses on creating a welcoming environment for guests while adhering to brand standards.