Housekeeping Coordinator

The Ritz-Carlton Hotel Company, L.L.C.; Doha; On-site; QAR 20,000 - 31,000; Full time

Job summary

The Ritz-Carlton Doha is seeking a Non-Management Housekeeping team member responsible for running sold room reports, verifying room statuses, and prioritizing cleaning tasks. You will coordinate with Housekeeping, Engineering, Front Office, and Laundry to ensure smooth daily operations and timely resolutions of discrepancies.

You will also distribute room assignments and maintain Do Not Disturb lists according to standards.

Qualifications

• Proven ability to communicate clearly with guests and staff.
• Ability to coordinate several departments (Housekeeping, Front Office, Engineering).
• Comfort with standing, walking, and light lifting while performing duties.

Responsibilities

• Run sold room reports and verify room status.
• Prioritize room cleaning and update status of departing rooms.
• Coordinate with Housekeeping management and other departments to manage daily activities.
• Document issues with discrepant rooms and communicate with Front Desk.
• Prepare and distribute room assignments to Housekeeping staff.
• Monitor Do Not Disturb rooms and ensure timely cleaning of vacant rooms.
• Complete required Housekeeping paperwork and adhere to safety policies.

Skills

Clear communication

Team coordination

Education

High school diploma or GED

Job description

Additional Information

Job Number 26134499

Job Category Housekeeping & Laundry

Location Ras Abu Abboud Street, PO Box 26662, Doha 26662, QatarVIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Non-Management

Position Summary Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute room assignments to Housekeeping staff. Record, monitor, and update list of ‘Do Not Disturb' rooms. Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the ‘Do Not Disturb' list. Complete required Housekeeping paperwork.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Enter and locate work-related information using computers. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualification

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.