Healthcare Scheduling Lead — Patient Access & Operations

Sidra Medicine; Qatar; On-site; QAR 200,000 - 400,000; Full time

Job summary

A leading healthcare institution in Qatar is seeking a Team Lead - Scheduling to coordinate patient registration and scheduling operations. The ideal candidate will have over 5 years of experience, with strong supervisory skills and a background in customer service within a multicultural setting. Responsibilities include monitoring workflows, staff supervision, and ensuring compliance with standards. This role requires excellent communication skills and the ability to work in a dynamic environment.

Qualifications

• 5+ years of experience with 3+ years of progressive supervisory experience.
• Experience working in an Arab country, particularly the GCC.
• Demonstrated ability to plan and schedule effectively.

Responsibilities

• Coordinates daily patient access and workflow activities.
• Supervises day-to-day operations and staff development.
• Ensures compliance with organizational policies and national regulations.

Skills

Customer Service in multicultural organization

Excellent communication skills

Planning and scheduling

Fluency in English

Education

Bachelor’s degree in Business Management or healthcare

Tools

Cerner Patient Management

Microsoft Office Suite

Job description

A leading healthcare institution in Qatar is seeking a Team Lead - Scheduling to coordinate patient registration and scheduling operations. The ideal candidate will have over 5 years of experience, with strong supervisory skills and a background in customer service within a multicultural setting. Responsibilities include monitoring workflows, staff supervision, and ensuring compliance with standards. This role requires excellent communication skills and the ability to work in a dynamic environment.