Head Butler — Luxury Service & Guest Experience

AccorHotel; Qatar; On-site; QAR 400,000 - 600,000; Full time

Job summary

A luxury hotel chain in Qatar seeks a Butler Supervisor to lead a team delivering exceptional personalized service. Responsibilities include training & managing staff, ensuring high service standards, and maintaining strong guest relationships. The ideal candidate has 5+ years in luxury hospitality, strong leadership skills, and fluency in English & Arabic. This full-time position offers a dynamic work environment with a focus on professionalism and guest satisfaction.

Qualifications

• Proven experience as a Butler or in a similar luxury hospitality role.
• Exceptional knowledge of luxury service standards and etiquette.
• Fluency in English & Arabic; additional languages are a plus.

Responsibilities

• Train and supervise the butler team to deliver personalized service.
• Manage staff schedules and handle team briefings.
• Coordinate with housekeeping and kitchen for smooth service.

Skills

Leadership

Communication

Organizational skills

Guest relationship management

Discretion

Training and development

Education

5 years experience in luxury hospitality

2 years in a supervisory role

Job description

A luxury hotel chain in Qatar seeks a Butler Supervisor to lead a team delivering exceptional personalized service. Responsibilities include training & managing staff, ensuring high service standards, and maintaining strong guest relationships. The ideal candidate has 5+ years in luxury hospitality, strong leadership skills, and fluency in English & Arabic. This full-time position offers a dynamic work environment with a focus on professionalism and guest satisfaction.