Section
The Diplomatic Club
Department
Beauty Center
Qualification
High School Education / Certification or Diploma in Beautician or related
Experience
2 -4 Years of work experience in a Beauty Centre / Spa preferably as a Hairdresser
Skills
Physical Requirements
- Ability to kneel, crouch, squat, climb, stand, sit, balance, reach, bend, push, pull and walk for prolonged periods
- Ability to perform repetitive tasks with accuracy
- Ability to communicate effectively in English
Job Specific Competencies
- Managing Relationships
- Managing Resources
- Manual Dexterity
- Knowledge of Hair Care
General Competencies
- Caring
- Communication
- Team work
- Achieving results
- Analysis and solutions
- Attention to detail
- Customer care
- Organization and order
- Planning and coordinatingPeople management
Job Description
Job Objective
To manage & administer a range of haircare services as part of a routine session including shampooing, cutting, coloring, styling, and blow-drying hair. Assist guests and guide team members as needed in order to keep the Beauty Center flowing smoothly, accurately & efficiently.
Duties and Responsibilities
Greet clients as they step into the salon; take their inquiries and make them feel comfortable while they wait to be attended to and ensure excellent customer experience.
- Create elegant and customized hairstyles for weddings, engagements, photoshoots, and other formal events.
- To offer clients some refreshments as they wait for their turn to be attended to and offer them magazines to read.
- Comprehend each client’s individual demands regarding hair and skins problems and attempt to devise solutions for them
- Analyzing clients’ hair, facial features, and needs, and determining / recommending appropriate haircuts & treatments
- Creating hair styles for formal events
- Applying chemical settings, straightening, or curling solutions, perform permanent wave and chemical relaxation services.
- Color hair and remove chemicals and artificial color from hair.
- Provide appropriate post-cutting guidelines
- Record & maintain files for every guest and assure up keeping of their records.
- Maintaining workstations and sanitizing tools and equipment
- Keep up to date with current promotions and pricing for Beauty Centre & other Club facilities, to provide information to guests upon request, while maximizing every sales opportunity
- To be knowledgeable about various hair & beauty care products and give clients useful advice about the products if they seek your opinion.
- Should possess knowledge of the chemical composition and properties of the substances used for various treatments and the chemical processes the substances may undergo
- Should thank each guest upon departure, extend a return invitation and offer a pleasant parting comment, in a friendly and courteous manner
- Maintains a consistent relationship with client base to ensure return clients
- Exhibit personal grooming, appearance and attitude in a manner, which will enhance the guests experience and satisfaction
- Must be able to multi-task and prioritize to ensure completion of all tasks in a timely manner.
- Learning and updating new hair styles and techniques
- To train newly hired hairdressers in a proactive manner
- To be aware of all safety and fire drill procedures and attend training conducted by the Training and the Engineering Departments
- Perform all work-related requests made by the Beauty Center Manager, which may or may not be directly in the scope of work.