Guest Relations Manager

1st-jobs.com; Al Khor and Al Thakhira; On-site; QAR 200,000 - 400,000; Full time

Job summary

A luxury resort in Qatar is seeking a Guest Relations Manager to enhance the guest experience through exceptional service. Responsibilities include managing guest interactions and coordinating with various departments. Ideal candidates will have 2-3 years of GCC experience and strong communication skills. Benefits include free housing, meals, and transportation.

Benefits

Free housing

Free transportation

Free meals

Standard benefits as per Qatar Labor Law

Qualifications

• 2-3 years of GCC experience in a similar hospitality role.
• Strong interpersonal and problem-solving skills.
• Professional appearance and excellent communication.

Responsibilities

• Ensure smooth guest experiences from arrival to departure.
• Handle VIP guests and special requests.
• Supervise and train guest relations team members.

Skills

Interpersonal skills

Problem-solving skills

Communication skills

Job description

Overview

Job Title: Guest Relations Manager
Location: Qatar
Job Type: Full-time / Contract
Company: A Prestigious 5-Star Resort in Qatar
Salary: Depends on experience

A leading 5-star resort in Qatar is hiring a Guest Relations Manager to elevate the guest experience through exceptional service and communication. The successful candidate will be passionate about hospitality, and have strong experience working in the GCC.

Responsibilities

• Ensure smooth guest experiences from arrival to departure
• Handle VIP guests, special requests, and service recovery situations
• Coordinate with departments to ensure high service standards
• Supervise and train guest relations team members
• Maintain guest preference profiles and feedback records

Qualifications

• 2-3 years of GCC experience in a similar hospitality role
• Arabic-speaking is a plus; non-Arabic speakers also welcome
• Strong interpersonal and problem-solving skills
• Professional appearance and excellent communication
• Open to male and female candidates

Benefits

• Free housing
• Free transportation
• Free meals
• Standard benefits as per Qatar Labor Law

Be part of a luxury resort committed to exceptional guest service. Apply today!