Guest Experience Waiter/Waitress

247 Media Limited; Doha; On-site; QAR 42,000 - 58,000; Full time

Job summary

247 Media Limited in Doha, Qatar is seeking a friendly Waiter/Waitress to greet guests, take orders, and deliver food and beverages with attentiveness and courtesy. You will explain menu items, accommodate dietary notes, and collaborate with the kitchen to ensure orders are accurate and timely.

The role requires a customer-focused approach, ability to multitask in a fast-paced setting, and a willingness to work shifts including weekends.

Qualifications

• Experience in front-of-house customer service is preferred.
• Ability to describe menu items and answer questions about ingredients.
• Aptitude for up-selling and recommending specials to guests.
• Strong communication with kitchen and fellow staff is important.

Responsibilities

• Greet and escort customers to their tables.
• Present menus and provide detailed information on portions and ingredients.
• Prepare tables by setting up linens, silverware and glasses.
• Inform customers about the day's specials and suggest recommendations.
• Take accurate food and drink orders using POS or memorization.
• Check customers' IDs to ensure age requirements if applicable.
• Communicate order details to the Kitchen Staff and ensure timely delivery.
• Serve food and drinks and ensure presentation is up to standard.
• Maintain a tidy dining area and arrange table settings.
• Deliver checks and process payments; handle guest inquiries.

Skills

Customer service

Menu knowledge

Upselling

Team player

Communication

Tools

POS Software

Job description

247 Media Limited in Doha, Qatar is seeking a friendly Waiter/Waitress to greet guests, take orders, and deliver food and beverages with attentiveness and courtesy. You will explain menu items, accommodate dietary notes, and collaborate with the kitchen to ensure orders are accurate and timely.

The role requires a customer-focused approach, ability to multitask in a fast-paced setting, and a willingness to work shifts including weekends.