Guest Experience Leader - Front Office Supervisor

Accor Hotels; Qatar; On-site; QAR 200,000 - 400,000; Full time

Job summary

A leading hotel group in Qatar seeks a Front Office Supervisor to ensure exceptional guest experiences at Swissotel Corniche Park Towers Doha. You will manage daily front office operations, lead the team, and collaborate with departments to coordinate services. The ideal candidate must have experience in hospitality, strong leadership skills, and fluency in English and Arabic. This role offers a chance to be a key player in maintaining high standards for guest satisfaction.

Qualifications

• Proven experience as a Front Office Supervisor or in a similar hospitality role.
• Fluency in English and Arabic.
• Excellent problem-solving and multitasking abilities in a fast-paced environment.

Responsibilities

• Oversee daily front office operations, including check-ins and guest inquiries.
• Lead and motivate the front office team to maintain high standards of customer service.
• Manage room inventory and monitor front office performance metrics.

Skills

Leadership

Customer service

Communication

Problem-solving

Multitasking

Tools

Hotel management systems

Job description

A leading hotel group in Qatar seeks a Front Office Supervisor to ensure exceptional guest experiences at Swissotel Corniche Park Towers Doha. You will manage daily front office operations, lead the team, and collaborate with departments to coordinate services. The ideal candidate must have experience in hospitality, strong leadership skills, and fluency in English and Arabic. This role offers a chance to be a key player in maintaining high standards for guest satisfaction.