Guest Experience Lead - Front Desk & Concierge

Dusit Thani Dubai; Doha; On-site; QAR 30,000 - 40,000; Full time

Job summary

A luxury hotel brand in Doha is seeking a Guest Service Supervisor to assist guests and ensure smooth operations. Responsibilities include maximizing room sales, supervising staff, and maintaining high service standards. Ideal candidates will have a Bachelor’s degree in Hotel Management and excellent communication skills. Fresh graduates are encouraged to apply. This role offers a chance to grow within the hospitality industry and contribute to a prestigious brand.

Qualifications

• Minimum education of Bachelor degree in Hotel Management or relevant degree.
• Fresh graduate is welcome. Minimum of 1 year in Reception or Guest Service experience is a strong plus.
• Pleasant personality with good communication and interpersonal skills.

Responsibilities

• Assist in maximizing room sales and revenue.
• Prepare for guest arrivals and departures.
• Supervise staff activities to maximize revenue and minimize costs.
• Communicate effectively with guests and staff.
• Ensure confidentiality and secure storage of all data.

Skills

Good communication and interpersonal skills

English proficiency

Guest service orientation

Time management

Education

Bachelor degree in Hotel Management

Job description

A luxury hotel brand in Doha is seeking a Guest Service Supervisor to assist guests and ensure smooth operations. Responsibilities include maximizing room sales, supervising staff, and maintaining high service standards. Ideal candidates will have a Bachelor’s degree in Hotel Management and excellent communication skills. Fresh graduates are encouraged to apply. This role offers a chance to grow within the hospitality industry and contribute to a prestigious brand.