Guest Experience Host: Welcoming & Seating

IBIS; Doha; On-site; QAR 10,000 - 200,000; Full time

Job summary

A multi-branded hotel complex in Doha seeks a Hostess to provide a friendly welcome and attentive service to guests. Responsibilities include managing reservations, ensuring a clean environment, and establishing good guest relations. Ideal candidates should have strong English communication skills and previous experience in hospitality. The role offers competitive benefits and opportunities for growth within the organization.

Benefits

Discounted rates in Accor worldwide

Learning programs through Accor Academies

Career development opportunities

Corporate Social Responsibility activities

Qualifications

• Good command of written and spoken English communication skills.
• Strong interpersonal and problem-solving abilities are essentials.
• Having Hotel Restaurant experience is an advantage.
• Guest oriented, service minded and attention to quality.
• Detail oriented having good sales acumen.
• Dynamic and presentable at all times.

Responsibilities

• Provides a friendly and personalized welcome for guests.
• Offers attentive service and adapts to any constraints guests may have.
• Heeds any remarks made by guests and ensures follow-up.
• Establishes good relations with guests, offering advice and fostering customer loyalty.
• Prepares the welcome desk and seat allocation.
• Takes the reservations and maintains reservation book.
• Welcomes guests and provides the best seats available.
• Cleans and tidies the restaurant and preparation after closing.
• Ensures the equipment used remains in good condition.

Skills

Written and spoken English

Interpersonal skills

Problem-solving abilities

Guest-oriented mindset

Attention to quality

Detail-oriented

Sales acumen

Dynamic presentation

Job description

A multi-branded hotel complex in Doha seeks a Hostess to provide a friendly welcome and attentive service to guests. Responsibilities include managing reservations, ensuring a clean environment, and establishing good guest relations. Ideal candidates should have strong English communication skills and previous experience in hospitality. The role offers competitive benefits and opportunities for growth within the organization.