Guest Experience Expert - Rooms & Services

Le Méridien Hotels & Resorts; Lusail; On-site; QAR 26,000 - 38,000; Full time

Job summary

Le Méridien Lusail in Qatar is seeking a Guest Experience Expert to deliver memorable service across the guest journey. This role focuses on friendly check-in/out, coordination of services, and creating a safe, professional environment.

You will move around the front of house and support guests throughout their stay. As part of a non-management team, you will be on your feet for extended periods, uphold quality standards, and follow Marriott policies.

Qualifications

• High school diploma or G.E.D. equivalent.
• No related work experience.
• No supervisory experience.
• None

Responsibilities

• Greet guests and support check-in/check-out processes with a focus on guest comfort.
• Handle guest requests, coordinate with hotel services, and complete reports as required.
• Share highlights of the local area to enhance guest experience.
• Maintain professional appearance and adhere to company policies.

Education

High school diploma or G.E.D. equivalent

Job description

Le Méridien Lusail in Qatar is seeking a Guest Experience Expert to deliver memorable service across the guest journey. This role focuses on friendly check-in/out, coordination of services, and creating a safe, professional environment.

You will move around the front of house and support guests throughout their stay. As part of a non-management team, you will be on your feet for extended periods, uphold quality standards, and follow Marriott policies.