Guest Experience Concierge: Check-In & Local Insights

Millennium Hotels and Resorts MEA; Doha; On-site; QAR 35,000 - 45,000; Full time

Job summary

A leading hotel chain in Doha is seeking a Front Desk Agent to provide exceptional service to guests during their stay. You will manage check-in and check-out processes, respond to inquiries, and collaborate with various departments. The ideal candidate has strong customer service skills and a thorough understanding of hotel operations. This role is crucial in creating memorable experiences for guests.

Qualifications

• Strong customer service skills and a friendly demeanor.
• Ability to manage check-in and check-out processes efficiently.
• Knowledge of hotel operations and local services.

Responsibilities

• Deliver efficient, courteous service to ensure guest satisfaction.
• Greet guests personally and escort them to their rooms.
• Assist guests with inquiries related to hotel activities.

Job description

A leading hotel chain in Doha is seeking a Front Desk Agent to provide exceptional service to guests during their stay. You will manage check-in and check-out processes, respond to inquiries, and collaborate with various departments. The ideal candidate has strong customer service skills and a thorough understanding of hotel operations. This role is crucial in creating memorable experiences for guests.