Graduate Concierge for Indian Nationals in Al-Rayyan

Ecojob; Al Rayyan; On-site; QAR 38,000 - 51,000; Full time

Benefits offered by this job

Visa sponsorship

Job summary

Ecojob in Al-Rayyan, Qatar, seeks a Graduate Concierge to deliver exceptional guest service. You will greet guests, assist with check-in/out, provide information on facilities and local attractions, and coordinate with hotel departments to ensure smooth operations.

Requirements include Indian nationality, a Bachelor's degree in hospitality, English fluency, and a positive customer-service mindset. Arabic knowledge is a plus; prior hospitality experience is beneficial.

Qualifications

• Bachelor's degree in hospitality management or related field.
• Indian nationality preferred.
• English fluency; Arabic knowledge is a plus.
• Previous experience in concierge or hospitality is beneficial.
• Strong communication and multitasking abilities.

Responsibilities

• Greet and welcome guests on arrival and assist with check-in/out.
• Provide information about hotel facilities, services and local attractions.
• Handle reservations, room upgrades, and guest inquiries.
• Maintain accurate records of guest preferences and requests.
• Coordinate with hotel departments to ensure smooth operations.
• Assist with luggage, transportation and other guest needs.
• Address guest concerns professionally and promptly.
• Follow safety procedures to secure guests' belongings.

Skills

Guest services

Customer service

Communication

Multitasking

Education

Bachelor's degree in Hospitality

Job description

Graduate Concierge for Indian Nationals in Al-Rayyan

We are seeking a highly motivated and enthusiastic Graduate Concierge to join our team in Al-Rayyan, Qatar. As a Concierge, you will be responsible for providing exceptional customer service to our guests and ensuring their needs and requests are fulfilled in a timely manner.

Key Responsibilities

• Greet and welcome guests upon arrival, assist with check-in and check-out procedures
• Provide information about the hotel facilities, services, and local attractions
• Handle reservations, room upgrades, special requests, and other guest inquiries
• Maintain accurate records of guests' preferences and ensure all information is up-to-date
• Coordinate with other hotel departments to ensure smooth operations and guest satisfaction
• Assist with luggage handling, transportation arrangements, and any other guest needs
• Handle guest complaints or concerns professionally and escape when necessary
• Follow all safety procedures to ensure the security of guests' belongings

Requirements

• Indian nationality preferred
• Bachelor's degree in hospitality management or related field is required
• Previous experience in a similar role is a plus
• Excellent communication skills in English; knowledge of Arabic is an advantage but not required
• Strong customer service skills with a positive attitude towards guests' needs
• Ability to work under pressure and handle multiple tasks at once

Salary

This is a contract job with a monthly salary of 1100$. Visa sponsorship will be provided.