Global Courier & Customer Experience Ambassador

DHL Express; Doha; On-site; QAR 200,000 - 400,000; Full time

Job summary

A global logistics company in Doha is seeking a candidate to provide professional customer service while handling delivery tasks. The ideal applicant must possess a clean Qatari driver's license, a Heavy Vehicle license, and the physical capability to manage handling tasks. This position offers strong career support, a great workplace culture, and various benefits. Join us to make a difference in logistics and customer support.

Benefits

Strong career support

Great workplace culture

Various benefits

Qualifications

• Must have clean Qatari driver’s license with more than one year of driving experience.
• Must have a Heavy Vehicle license.
• Physical capacity to perform the inherent requirements of the role.
• Excellent personal presentation, grooming and hygiene.

Responsibilities

• Act as an ambassador for DHL and attend to customer needs professionally.
• Meet the expectations of delivery and pick up.
• Communicate with dispatch/CS and make judgements to meet customer expectations.
• Assist with various Operations tasks as required.

Skills

Excellent verbal communication skills

Interpersonal style

Awareness of safe manual handling practices

Education

Basic knowledge of the Service Industry

Job description

A global logistics company in Doha is seeking a candidate to provide professional customer service while handling delivery tasks. The ideal applicant must possess a clean Qatari driver's license, a Heavy Vehicle license, and the physical capability to manage handling tasks. This position offers strong career support, a great workplace culture, and various benefits. Join us to make a difference in logistics and customer support.