Global Courier & Customer Care Specialist

DHL Germany; Doha; On-site; QAR 40,000 - 55,000; Full time

Job summary

A major logistics company in Doha is seeking dedicated individuals to join its 'Insanely Customer Centric' team as Certified International Specialists. Candidates must have a clean manual Qatari driver’s license with over a year of experience and a heavy vehicle license. Responsibilities include attending to customer needs, assisting Operations tasks, and maintaining professional communication. This position offers strong career support and a great corporate culture within an international environment.

Benefits

Strong career support

Multifarious benefit program

Great culture and colleagues

Qualifications

• Must have a clean, open, and current manual Qatari driver’s license with over one year of driving experience.
• Physical capacity to perform the inherent requirements of the role including moving and lifting.
• Excellent personal presentation, grooming, and hygiene.

Responsibilities

• Act as an ambassador for DHL at all times and attend to customer needs professionally.
• Assist with a range of Operations tasks as required.
• Communicate with dispatch when customer needs change.

Skills

Clean manual Qatari driver’s license

Heavy Vehicle license

Excellent verbal communication skills

Interpersonal style

Knowledge of safe manual handling practices

Basic knowledge of the Service Industry

Job description

A major logistics company in Doha is seeking dedicated individuals to join its 'Insanely Customer Centric' team as Certified International Specialists. Candidates must have a clean manual Qatari driver’s license with over a year of experience and a heavy vehicle license. Responsibilities include attending to customer needs, assisting Operations tasks, and maintaining professional communication. This position offers strong career support and a great corporate culture within an international environment.