Front desk Receptionist

Madre Integrated Engineering; Doha; On-site; QAR 200,000 - 400,000; Full time

Job summary

A healthcare organization in Doha is looking for a professional to manage patient registration and assist visitors. Key responsibilities include coordinating insurance, handling calls, and maintaining records. Candidates should possess a diploma in hospital administration and be fluent in both Arabic and English. Experience in medical administrative roles is essential. The position requires flexibility and professionalism.

Qualifications

• Diploma or certification in hospital administration or related field.
• Experience in hospital front-desk or medical administrative roles.
• Able to handle high-pressure situations and maintain professionalism.

Responsibilities

• Greet and assist patients and visitors courteously.
• Manage patient registration and appointments.
• Conduct insurance eligibility checks and coordinate pre-approvals.

Skills

Fluent in Arabic

Fluent in English

Customer service skills

Professional appearance

Multi-tasking ability

Education

Diploma or certification in hospital administration or customer service

Tools

EMR / HIS systems

Job description

Job Description

Greet and assist patients and visitors courteously.

Manage patient registration, appointments, and EMR updates.

Handle inbound / outbound calls and provide accurate hospital information.

Conduct insurance eligibility checks and coordinate pre-approvals.

Manage billing, issue receipts, and perform end-of-shift financial handovers.

Maintain accurate records and support administrative duties.

Ensure seamless coordination with hospital departments.

Requirements

• Diploma or certification in hospital administration or customer service.
• Fluent in Arabic and English (spoken and written).
• Experience in hospital front-desk or medical administrative roles.
• Knowledge of EMR / HIS systems and insurance coordination.
• Presentable, professional, and able to work under pressure.
• Willing to work shifts, weekends, and public holidays as needed.