Front Desk Receptionist

Jing Hau; Al Rayyan; On-site; QAR 200,000 - 400,000; Full time

Job summary

A hospitality company in Al-Rayyan is seeking a Front Desk Receptionist to provide excellent customer service and ensure smooth front desk operations. Responsibilities include greeting guests, answering calls, and assisting with check-ins. Ideal candidates should have a high school diploma and 1+ years of relevant experience. Proficiency in English is required; Arabic skills are a plus. We welcome diverse applicants and encourage those passionate about customer service to apply.

Qualifications

• 1+ year(s) of experience in a similar role preferred.
• Proficiency in English (Arabic language skills are an advantage).

Responsibilities

• Greet and welcome guests in a professional and friendly manner.
• Answer incoming calls and direct them to the appropriate department.
• Maintain a clean and organized front desk area.
• Assist with check-ins and check-outs of guests.

Skills

Customer service skills

Communication skills

Organizational skills

Multitasking abilities

Attention to detail

Education

High school diploma or equivalent

Certification in hospitality or front desk management

Job description

Front Desk Receptionist vacancy in Al-Rayyan Qatar

Front Desk Receptionist

We are currently hiring for a Front Desk Receptionist to join our team in Al-Rayyan. As a Front Desk Receptionist, you will be responsible for providing excellent customer service to our guests and ensuring the smooth operation of our front desk.

Responsibilities

• Greet and welcome guests in a professional and friendly manner
• Answer incoming calls and direct them to the appropriate department or individual
• Retrieve and distribute mail, packages, and faxes
• Maintain a clean and organized front desk area
• Assist with check-ins and check-outs of guests, including processing payments
• Keep track of room availability and make reservations for guests as needed
• Handle guest complaints or concerns in a timely and efficient manner
• Collaborate with other departments to ensure guest satisfaction

Requirements

• High school diploma or equivalent required; certification in hospitality or front desk management is a plus
• 1+ year(s) of experience in a similar role preferred
• Excellent communication and customer service skills
• Proficiency in English (Arabic language skills are an advantage)
• Strong organizational and multitasking abilities
• Attention to detail and problem-solving skills

We value diversity at our company and encourage people from all backgrounds to apply. This position is open to Indian nationals who are fluent in English. If you are passionate about providing exceptional service to guests, we would love to hear from you!

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