Food & Beverage Captain – Front of House Leader

AccorHotel; Qatar; On-site; QAR 200,000 - 400,000; Full time

Job summary

A leading hospitality company in Qatar is seeking a dedicated professional to supervise outlet operations, ensuring exemplary customer service and efficient staff management. The ideal candidate has extensive experience in hospitality services, excellent communication skills, and the ability to work under pressure while maintaining high standards. Proficiency in Arabic and English will be a strong asset. This is a full-time position with no remote work options.

Qualifications

• Previous experience of Hospitality Service work required.
• Demonstrable experience of delivering excellent customer service.
• Good communication skills.
• Ability to work within a team and supervise a team.
• Ability to work under pressure.
• High standards of honesty and integrity.
• Strong personality, thick-skinned, able to deal calmly and confidently with diverse customers.
• Hardworking and reliable with a strong work ethic.
• Good personal hygiene.
• Arabic and English speaking a strong asset.

Responsibilities

• Supervise the smooth running of the outlet.
• Ensure the venue opens on time and is ready for business.
• Ensure excellent front of house service and staff support.
• Liaise with Head Chef to resolve problems during the shift.
• Complete daily paperwork for venue management.
• Check deliveries for accuracy and quality.
• Ensure stock rotation and proper storage.
• Monitor stock levels and replenish as required.
• Record any wastage.
• Coach and mentor staff.
• Maintain high health and safety standards.

Skills

Culinary Experience

Restaurant Experience

Food Service

Hotel Experience

Taleo

Hospitality Experience

Bartending

Guest Relations Experience

Management Experience

POS

Supervising Experience

Micros POS

Job description

A leading hospitality company in Qatar is seeking a dedicated professional to supervise outlet operations, ensuring exemplary customer service and efficient staff management. The ideal candidate has extensive experience in hospitality services, excellent communication skills, and the ability to work under pressure while maintaining high standards. Proficiency in Arabic and English will be a strong asset. This is a full-time position with no remote work options.