Female Head of services (Palace)

Premium Solutions Consultancy; Qatar; On-site; QAR 600,000 - 800,000; Full time

Job summary

A luxury service management firm in Qatar is seeking an experienced Female Head of Services to manage all operations in a prestigious palace. The ideal candidate will oversee daily services, manage and train staff, and develop protocols to maintain luxury standards. Strong leadership and communication skills, as well as a background in luxury services, are essential for this role.

Qualifications

• Strong leadership skills to manage and train a team.
• Excellent communication skills for handling guest inquiries.
• Experience in luxury service environments.

Responsibilities

• Oversee daily operations to ensure exceptional service standards are met.
• Manage and train a team of service staff, ensuring they are knowledgeable and efficient.
• Develop and implement service protocols and procedures tailored to the palace environment.
• Coordinate with other departments to facilitate smooth operations and guest experiences.
• Handle guest inquiries, requests, and complaints with professionalism and discretion.
• Monitor service quality and implement improvements as needed.
• Ensure the palace is appropriately staffed at all times, overseeing scheduling and staff performance.

Job description

Overview

On behalf of our client Premium Solutions Consultancy is seeking a highly skilled and dedicated Female Head of Services to oversee the operations of a prestigious palace in Qatar. The successful candidate will be responsible for managing all service-related aspects, ensuring that the highest standards of luxury and care are maintained.

Responsibilities

• Oversee daily operations to ensure exceptional service standards are met.
• Manage and train a team of service staff, ensuring they are knowledgeable and efficient.
• Develop and implement service protocols and procedures tailored to the palace environment.
• Coordinate with other departments to facilitate smooth operations and guest experiences.
• Handle guest inquiries, requests, and complaints with professionalism and discretion.
• Monitor service quality and implement improvements as needed.
• Ensure the palace is appropriately staffed at all times, overseeing scheduling and staff performance.