F&B Food Runner

Kempinski Hotels; Doha; On-site; QAR 45,000 - 56,000; Full time

Job summary

Kempinski Hotels is seeking a dedicated F&B Food Runner in Doha, Qatar. The role transports food and beverages from kitchen to guests, ensuring hot, accurate delivery and high service standards aligned with Kempinski DNA.

You will support the service team, check dietary needs, maintain hygiene, and uphold grooming rules while assisting with bussing, table settings, and closing duties to guarantee guest satisfaction.

Responsibilities

• Transport food items quickly and safely from kitchen to guest tables.
• Double-check dish presentation, accuracy, and dietary requests before serving.
• Describe dishes clearly to guests when placing them on the table.
• Assist waiters with clearing dishes and setting tables.
• Present yourself in a clean uniform with nametag, on time.
• Maintain high hygiene and follow grooming rules.
• Follow HACCP and food safety standards at all times.
• Know menu ingredients, garnishes, and major allergens.
• Complete opening, ongoing, and closing duties for the outlet.
• Keep service stations clean, stocked, and organized.
• Handle equipment carefully to prevent breakage and wastage.
• Act as a reliable bridge between kitchen and service staff.
• Report guest feedback to a supervisor promptly.
• Attend daily briefings and training sessions.

Job description

F&B Food Runner

Department: Food & Beverage

Employment Type: Permanent - Full Time

Location: Qatar - Doha

Description

The overall scope of the job includes seamlessly transporting food and beverage items from the kitchen/service station to guests’ tables in the assigned outlet, ensuring accurate, prompt, and hot delivery. The Food Runner supports the service team by providing courteous, professional, efficient, and flexible service consistent with hotel standards and Kempinski’s DNA values to maximize guest satisfaction.

Key Responsibilities

• Transport food orders quickly and safely from the kitchen pass to the correct guest tables.
• Double-check dish presentation, accuracy, and special dietary requests before leaving the kitchen.
• Describe dishes clearly to guests when placing them on the table.
• Assist waiters with clearing dirty dishes (bussing) and setting tables.
• Arrive on time in a clean, ironed uniform with polished shoes and a nametag.
• Maintain high personal hygiene and follow all Kempinski grooming rules.
• Strictly follow HACCP and food safety standards at all times.
• Know the menu, ingredients, garnishes, and major food allergens.
• Complete opening, ongoing, and closing duties for the outlet.
• Keep service stations clean, organized, and stocked with trays, cutlery, and napkins.
• Handle equipment carefully to reduce breakage and wastage.
• Act as a reliable bridge between the kitchen chefs and the service staff.
• Report any guest feedback or complaints immediately to a supervisor.
• Attend daily briefings, team meetings, and scheduled training sessions.
• Perform additional operational duties assigned by the Outlet Manager or Supervisor.