Enterprise Client Relations & Service Executive

PPL Dynamics; Doha; On-site; QAR 200,000 - 400,000; Full time

Job summary

A leading client service firm in Doha seeks an experienced client relations professional to oversee service delivery and foster client satisfaction. You will manage inquiries and onboarding while coordinating with legal and business teams. The ideal candidate has 6-12 years of relevant experience and a bachelor's degree in business. This role offers a chance to drive client loyalty in a dynamic environment.

Qualifications

• 6 to 12 years of experience in client relations, customer care, or relationship management.
• Preferred experience in banking, insurance, financial services, or similar industries.

Responsibilities

• Manage client inquiries and onboarding processes.
• Coordinate across teams for service delivery.
• Prepare reports on client interactions and performance.
• Facilitate client engagement and feedback sessions.
• Ensure compliance with policies and recommend improvements.

Skills

Client relations skills

Interpersonal communication

CRM proficiency

Customer-centric approach

Education

Bachelor's degree in business administration

CRM certification

Job description

A leading client service firm in Doha seeks an experienced client relations professional to oversee service delivery and foster client satisfaction. You will manage inquiries and onboarding while coordinating with legal and business teams. The ideal candidate has 6-12 years of relevant experience and a bachelor's degree in business. This role offers a chance to drive client loyalty in a dynamic environment.