CRM Executive

سنونو; Lusail; On-site; QAR 30,000 - 45,000; Full time

Job summary

A leading tech startup in Qatar is seeking a CRM Executive – Demand Generation. You will engage users through various campaigns across channels. The ideal candidate should be a native Arabic speaker with strong English skills and some CRM experience. If you're passionate about writing and creativity, this role offers growth opportunities in a vibrant environment.

Benefits

Flexible Time Off

Learning budgets and growth tools

Collaborate with a global team

Qualifications

• Experience in CRM roles preferred, including internships.
• Proficiency in writing and localizing content.
• Familiarity with data targeting and segmentation.

Responsibilities

• Execute impactful campaigns across CRM channels.
• Collaborate on the CRM and Marketing calendar.
• Conduct post-campaign reporting to extract insights.

Skills

Native Arabic speaker

Excellent command of written and spoken English

Attention to detail

Ability to work in a fast-paced environment

Comfortable working with creative assets

Education

Up to 1 year of experience in CRM

Tools

Braze

CRM platforms

Job description

🚀 Welcome to Your Next Adventure! As CRM Executive – Demand Generation, you’ll play a critical role in activating, engaging, and re‑engaging Snoonu users across our multi‑vertical ecosystem (food delivery, groceries, marketplace, events, gifting and more). You will be responsible for executing impactful one‑off and ad‑hoc campaigns across all CRM channels (push, SMS, WhatsApp, in‑app messages and email), with a clear focus on highlighting major marketing campaigns, offers, and product updates. This is an execution‑heavy, high‑growth role, perfect for someone with a passion for CRM, storytelling, and digital marketing who wants to learn fast, experiment often, and build the future of CRM in one of the region’s fastest‑growing startups. If you’re someone who loves writing, knows how to localize content, and wants to master tools like Braze, this role is for you.

🛠 What You’ll Get Your Hands On

• Collaborate with multiple stakeholders to support the CRM and Marketing calendar through various CRM channels.
• Set up the day‑to‑day CRM calendar, ensuring timely, engaging, and dynamic delivery of communications across email, push notifications, in‑app banners, and in‑app messages.
• Create, deploy, and own localized experiments to develop CRM best practices and optimize engagement.
• Be hands‑on with data targeting, segmentation, and basic analysis – pulling, manipulating, and interpreting audience data to personalize messaging.
• Own the end‑to‑end copywriting process in both Arabic and English – writing and localizing content with the right tone, structure, and cultural context for each channel and campaign.
• Proactively communicate with internal teams to ensure workloads and deadlines are aligned – yes, we love Notion and Slack threads for everything.
• Conduct post‑campaign reporting to extract insights, highlight learnings, and feed future campaign improvements.

🧙♂️ The Magic You Bring

• Native Arabic speaker with excellent command of written and spoken English.
• Up to 1 year of experience in CRM – internship or junior‑level roles also considered.
• Strong attention to detail and a passion for writing localized content that performs.
• Ability to work in a fast‑paced environment and juggle multiple campaigns and deadlines.
• Comfortable working with creative assets, basic campaign building tools, and QA processes.

Nice‑to‑Have (But Not Mandatory)

• Familiarity with any CRM platform (Braze, MoEngage, Salesforce, etc.) or marketing automation tools.
• Previous experience translating or adapting copy for bilingual campaigns.
• Understanding of basic CRM metrics (open rate, click rate, conversions).
• Interest in digital customer journeys, personalization, or lifecycle marketing.
• Basic knowledge of SQL for data exploration, HTML for editing email templates, or Liquid logic for message personalization.

✨ Bonus Points If You Have

• Be part of one of Qatar’s leading tech startups, backed by a visionary leadership team.
• Hands‑on mentorship in CRM strategy, Braze execution, segmentation, and automation.
• Exposure to cross‑functional projects across Growth, Product, Data.
• Access to cutting‑edge MarTech tools and experimentation frameworks.
• A fast‑paced, mission‑driven culture where your voice matters and execution is celebrated.

Inside Snoonu’s Universe

Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing‑fast delivery, ride‑hail, and shopping — all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.

The Dream We’re Chasing

To be the first Qatari Super App that propels the region and its community through innovation and technology. We envision a global expansion where what we do surpasses norms and limitations every time.

The Quest We’re On

To radically transform how people live by leveraging technology to connect them with endless possibilities.

Our Everyday Superpowers

👥 Be Customer Obsessed: “Focus on the customer and all else will follow.”

💪 Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”

🧪 Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”

🏅 Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”

🚀 Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”

👨💼 It’s All About People: “Be a team player; together we are stronger.”

Perks & Worklife Magic At Snoonu

🌐 Global Vibes – Collaborate with a worldwide crew. 🧠 Brain Boosters – Learning budgets, access to courses, and tools for your growth. 🚒 Builder’s Playground – Own your tasks, own your path! We’re big on autonomy. 🏝️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies. 🛠️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.

Beyond the Code: Giving Back Matters

We don’t just build app. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco‑conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.

Diversity Isn’t Just a Buzzword

At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal‑opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.

Let’s Build the Future Together

Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together. Stay in the loop—connect with us on LinkedIn!