Counter Sales Associate- Qatar-Mass Recruitment

Azadea Group; Qatar; On-site; QAR 200,000 - 400,000; Full time

Job summary

A retail group in Qatar is seeking a Counter Sales Associate responsible for providing excellent customer service and maintaining operational procedures. The ideal candidate should have a high school degree and up to one year of experience in customer service. Key responsibilities include greeting customers, processing orders, handling cash transactions, and ensuring cleanliness and hygiene standards are met in the workplace.

Qualifications

• High School Degree.
• 0 - 1 year of experience in customer service.

Responsibilities

• Greet and serve walk-in customers providing high level service.
• Take part in opening and closing duties.
• Maintain and report records and operational issues.
• Ensure proper communication for handover processes.
• Place orders from Stock Keeper.
• Maintain a clean environment by implementing hygiene practices.
• Process orders and ensure timely presentation to customers.
• Receive daily orders and check items according to specifications.
• Prepare takeaway orders and handle cash payments.

Education

High School Degree

Job description

Job Description - Counter Sales Associate- Qatar-Mass Recruitment (COU000255)

Counter Sales Associate- Qatar-Mass Recruitment (COU000255)

Job Number: COU000255

Description

• Greet and serve walk-in customers providing high level service through product knowledge and based on the set procedures
• Take part in the opening and closing duties in compliance with the norms and internal procedures
• Maintain and report all records such as; the daily training, taste panels and wastage forms and report any complaints or operation issues to the Manager
• Ensure all operation details are clearly communicated to the team as part of maintaining a proper handover process detailed in the log book
• Place orders for needed products from the Stock Keeper in coordination with the Restaurant Manager/Assistant Manager
• Ensure a clean environment by implementing hygiene practices such as “Clean as you go” policy and sanitation of the counter display
• Process the orders received from Waiters and set them according to serving standards then ensure they are presented to customers within the serving timeframe
• Receive the daily orders, check the items according to the order specifications, display them in the presentation fridge and replenish regularly while maintaining hygiene and presentation standards
• Receive and prepare take away orders making sure they are wrapped according to standards and take special orders from customers
• Receive and handle cash payments including exchange and money transactions while following the set policies

Qualifications

• High School Degree
• 0 - 1 year of experience in customer service