Contract Software Support Engineer - Linux, Java & Cloud

Swan Global; Qatar; On-site; QAR 400,000 - 600,000; Full time

Job summary

A technology solutions company in Doha is seeking a Software Support Engineer to provide technical assistance and support for software systems. The ideal candidate will have 2-3 years of relevant experience, strong problem-solving abilities, and fluency in Arabic and French. This role involves diagnosing technical issues, supporting users, and collaborating with teams to enhance customer satisfaction.

Qualifications

• 2–3 years of experience in software support or a related technical role.
• Fluency in Arabic and French is mandatory.

Responsibilities

• Provide first-level and second-level support for software applications.
• Diagnose and resolve technical issues related to software performance.
• Collaborate with internal teams to elevate complex issues.

Skills

Strong troubleshooting and problem-solving abilities

Excellent communication and interpersonal skills

Ability to work independently and in a team environment

Knowledge of software deployment, updates and maintenance

Customer-focused with a proactive approach to issue resolution

Education

Graduate degree in IT/Computer Science or related field

Tools

Linux

Cloud Technologies (Azure, AWS, Google)

Python

JavaScript

PowerShell

VBScript

C#

TSQL

XML

Kafka

Hadoop

Cassandra

Job description

A technology solutions company in Doha is seeking a Software Support Engineer to provide technical assistance and support for software systems. The ideal candidate will have 2-3 years of relevant experience, strong problem-solving abilities, and fluency in Arabic and French. This role involves diagnosing technical issues, supporting users, and collaborating with teams to enhance customer satisfaction.