Conference & Banquet Operations Manager

City Centre Rotana Doha; Doha; On-site; QAR 200,000 - 400,000; Full time

Job summary

A premier luxury hotel in Doha is seeking a Conference & Banquet Operations Manager to oversee banquet operations. The role involves managing budgets, training staff, and ensuring customer satisfaction through quality service. Candidates should have a college degree, at least two years of experience in a similar position, and strong communication skills. This position opportunity emphasizes teamwork and adaptability, paying close attention to detail in all operations.

Qualifications

• Minimum of two years experience in a similar role.
• Effective communication skills with excellent command of written and spoken English.

Responsibilities

• Assist in achieving banquet's department annual budget.
• Conduct regular training sessions with the assigned team.
• Ensure timely set up of all Banquets’ venues.

Skills

Effective Communication

Customer Focus

Teamwork

Planning for Business

Supervising People

Adaptability

Education

College/University Degree

Job description

Overview

We are currently seeking for ambitious, dynamic, self motivated Food & Beverage professionals who assist to organize and direct a team that develops top quality of food & beverage products with prompt, accurate and personalized service. As a Conference & Banquet Operations Manager you are responsible for the smooth running of whole banquet operations and to support the Food & Beverage Management on the floor in the day to day operation. Your role is to strive for the highest level of customer satisfaction and quality service while meeting / exceeding financial goals.

Key Responsibilities

• Assist in establishing and achieving banquet’s department annual budget forecast and exercise a constant control of the operation cost
• Conduct regular training sessions with the assigned team in line with the departmental SOP’s
• Ensure the timely set up of all Banquets’ venues according to the service settings and as outlined in the function sheets
• Coordinate all menu proposals presentations and buffet set-ups with the Executive Chef
• Enforce control procedures for all outgoing and returning operating equipment
• Prepare duty schedules, ensuring efficient workforce at all time
• Ensure that grooming standards are followed by all employees on a daily basis
• Delegate all logistic supports e.g. contracted outside work force, contracted food and beverage supplies, operating / sound equipment, transport, etc.

Skills

Education, Qualifications & Experiences

You should be a college / university degree graduate with a minimum of two years experiences in a similar role. You must be a computer literate with effective communication skills and an excellent command of written and spoken English, along with excellent presentation skills.

Knowledge & Competencies

• Understanding Hotel Operations
• Effective Communication
• Planning for Business
• Supervising People
• Understanding Differences
• Supervising Operations
• Teamwork
• Adaptability
• Customer Focus
• Drive for Results