Concierge

Avanta Works; Al Rayyan; On-site; QAR 200,000 - 400,000; Full time

Job summary

A hospitality company in Al-Rayyan seeks a Concierge Assistant to provide exceptional customer service. You will greet guests, assist with check-in/check-out, and respond to inquiries. Fluent English is essential, and a 12th pass certificate is required. The role offers a competitive compensation package without accommodation.

Benefits

Competitive compensation and benefits package

Qualifications

• Ability to work flexible hours, including evenings, weekends, and holidays.
• Willingness to work without accommodation provided.
• Valid visa and ticket to be provided by the company.

Responsibilities

• Greet guests with a warm welcome and provide information about the hotel and surrounding area.
• Assist guests with check-in and check-out procedures, including processing payments and handling special requests.
• Respond to guest inquiries and recommend local restaurants, attractions, and activities.

Skills

Fluent in English

Customer service experience

Education

12th pass certificate

Job description

Concierge Assistant (Indian/Malayalee) in Al-Rayyan, Qatar

We are seeking a friendly and efficient Concierge Assistant to join our team in Al-Rayyan, Qatar. As an Indian/Malayalee Concierge Assistant, you will be responsible for providing exceptional customer service to our guests and ensuring their needs are met during their stay.

Key Responsibilities:

1. Greet guests with a warm welcome and provide information about the hotel and surrounding area
2. Assist guests with check-in and check-out procedures, including processing payments and handling special requests
3. Respond to guest inquiries and recommend local restaurants, attractions, and activities
4. Arrange transportation or reservations for guests as needed
5. Handle guest complaints professionally, escalating to management when necessary
6. Maintain a clean and organized lobby area
7. Assist with luggage handling when needed

Requirements:

• Fluent in English; additional languages are an asset
• Previous customer service experience preferred but not required
• Able to work flexible hours, including evenings, weekends, and holidays
• 12th pass certificate required
• Willing to work without accommodation provided
• Valid visa and ticket to be provided by the company

We offer a competitive compensation and benefits package. If you are friendly, outgoing, and passionate about providing excellent customer service, we encourage you to apply for this exciting opportunity.

This job posting is active and accepting applications.