Collection Support Officer

Madi International; Doha; On-site; QAR 200,000 - 400,000; Full time

Job summary

A financial services company in Doha is seeking a Collections Officer to assist in the collection of outstanding debts. You will be responsible for contacting clients to inform them of dues, negotiating payment plans, and ensuring timely payments. Ideal candidates should possess excellent communication skills in both Arabic and English, along with strong negotiation capabilities and attention to detail. This position is crucial in reducing company losses due to overdue bills.

Qualifications

• Strong communication skills in both Arabic and English.
• Ability to negotiate payment plans effectively.
• Detail-oriented with a strong mathematical background.

Responsibilities

• Review the company debtor list.
• Contact customers regarding their overdue payments.
• Advise customers on payment options.
• Maintain accurate customer payment records.
• Prepare financial statements for necessary parties.
• Write final notice warnings for unpaid debts.
• Institute legal action for non-payment.

Skills

Excellent communication

Negotiation skills

Mathematical skills

Attention to detail

Fluent in Arabic and English

Job description

About the job Collection Support Officer

We are looking for a collections officer to assist with the collection of outstanding debts. The collections officer will contact clients and inform them of their dues, negotiate payment plans, and ensure payments are made as soon as possible. You may also be required to institute legal action when payments are not made.To ensure success as a collections officer, you should have excellent communication (Arabic and English), negotiation, and mathematical skills, as well as attention to detail. A skilled Collections Officer should be able to reduce company losses by encouraging customers to pay their overdue bills.

Collections Officer Responsibilities:

• Reviewing the company debtor list.
• Contacting customers and informing them of their overdue bills.
• Advising customers on their payment options and suggesting methods of payment.
• Maintaining customer payment records.
• Preparing customer financial statements for banks and the state credit department.
• Writing final notice warnings to customers when payments are not being made.
• Instituting legal action when customers fail to pay their debt.