Captain

1st-jobs.com; Doha; On-site; QAR 200,000 - 400,000; Full time

Job summary

A leading hotel in Doha, Qatar is seeking a dedicated Captain to ensure guests have an unforgettable dining experience. Responsibilities include providing exemplary guest service, supervising the F&B service team, and monitoring food quality. Ideal candidates will have previous hospitality experience and a passion for exceptional service.

Qualifications

• Previous experience as an F&B Captain or in a similar supervisory role.
• Strong communication and interpersonal skills required.
• Ability to maintain composure under pressure.

Responsibilities

• Provide exemplary service to guests and ensure their satisfaction.
• Supervise F&B service team for efficient service.
• Monitor food and beverage quality and presentation.

Skills

Excellent communication and interpersonal skills

Strong knowledge of food and beverage service techniques

Ability to work in a fast-paced environment

Pleasing personality

Passion for providing exceptional guest service

Job description

Overview

As part of our commitment to excellence, we are seeking a dedicated and customer-focused Captain to be a part of our client's 5* hotel in Doha, Qatar.

As Captain, you will play a crucial role in ensuring our guests have an unforgettable dining experience.

Responsibilities

• Guest Service: Provide exemplary service to guests, anticipate their needs, and ensure their satisfaction throughout their dining experience.
• Team Leadership: Supervise and coordinate the activities of the F&B service team, including waitstaff and servers, to ensure smooth and efficient service.
• Menu Knowledge: Possess in-depth knowledge of the menu, including ingredients, preparation methods, and special dietary requirements, to assist guests with their selections and make recommendations.
• Order Management: Take and process guest orders accurately, ensuring timely delivery of food and beverages.
• Table Set-up: Oversee the proper setup of tables, including arranging tableware, linens, and decorations, to create an inviting atmosphere.
• Quality Control: Monitor food and beverage quality, presentation, and temperature to maintain high standards.
• Billing: Handle guest billing, process payments, and resolve any billing discrepancies professionally.
• Training: Train and mentor new staff members, ensuring they understand our service standards and expectations.

Qualifications

• Previous experience as an F&B Captain or in a similar supervisory role within the hospitality industry.
• Excellent communication and interpersonal skills.
• Strong knowledge of food and beverage service techniques.
• Ability to work in a fast-paced environment and remain calm under pressure.
• A pleasing personality and a passion for providing exceptional guest service.