BMW Parts Advisor

MasterHR.com; Doha; On-site; QAR 200,000 - 400,000; Full time

Job summary

A recruitment and HR services company is seeking a BMW Parts Advisor in Doha, Qatar. The ideal candidate will assist customers in resolving parts issues and maintain proficiency in the parts business. Fluency in Arabic and good English skills are essential. You will be responsible for providing correct parts to customers and enhancing sales opportunities.

Qualifications

• Must be fluent in Arabic and have very good English skills.

Responsibilities

• Assist customers solve parts problems and identify correct parts numbers.
• Maintain proficiency with regard to parts business.
• Diplomatically handle customer complaints.
• Provide correct parts to the customer and offer additional accessories.

Skills

Arabic - Native / Mother Tongue

English - Very Good

Job description

Overview

BMW Parts Advisor

Responsibilities

• Assist customers solve parts problems, identify correct parts numbers, complete order forms and recommend and sell related items as a service and as requested by customers.
• Work with other Department personnel in order to assist them with parts information as required.
• Maintain a high degree of proficiency with regard to the parts business and functions performed in order to ensure customer confidence and satisfaction with parts service.
• Diplomatically handle customers’ complaints in a friendly, pleasing and personal manner.
• Offer all required parts and any additional accessories to customers.
• Monitor sales discounts according to department limit and company policy.
• Research the availability of certain parts, either within the retail facility or from other sources as necessary.
• Perform other duties as assigned by the Parts Manager.
• Provide correct parts to the customer.
• Provide quotations and estimates within the time frame.
• Must be alert to sales opportunities by taking the time to ask customers questions and provide information about parts and services.
• Undertake additional responsibilities as required.

Qualifications

• Arabic - Native / Mother Tongue
• English - Very Good

Vehicle Requirements

• Own a Car: Any
• Have Driving License: Any

Job Skills

Additional Information

Subject: BMW Parts Advisor

About The Company

Master HR (Recruitment, HR Consultation Services, Training, Development & Outsourcing). Job vacancies for all careers. License No. 432, since 2001. 01000006540