Bellperson - Hilton San Diego Bayfront

Hilton. For The Stay; Qatar; On-site; QAR 74,000 - 105,000; Full time

Benefits offered by this job

Career advancement

Travel discounts

Competitive pay

Job summary

Hilton San Diego Bayfront is seeking a Bellperson to join the team full-time. You will greet and escort guests, handle luggage, inspect rooms, and respond to inquiries with a focus on outstanding service.

Position requires flexible schedule including mornings, nights, weekends, and holidays. Hilton offers benefits, travel discounts, and opportunities for career advancement within a renowned hospitality brand.

Qualifications

• Hospitality-focused and guest-service orientation.
• Integrated ethical standards and trust.
• Leadership and team collaboration capabilities.
• Ownership mindset and accountability.
• Urgency and discipline in daily tasks.

Responsibilities

• Greet and escort guests to accommodation.
• Retrieve and transport guest luggage.
• Inspect rooms and acquaint guests with features.
• Respond to guest inquiries promptly and courteously.
• Organize and store luggage according to guidelines.
• Communicate guest feedback to management and other departments.
• Assist with room moves, luggage deliveries, and key creation.
• Support lobby operations and front entrance as needed.

Skills

Hospitality

Integrity

Leadership

Teamwork

Ownership

Now

Quality

Productivity

Customer Focus

Job description

Hilton San Diego Bayfront is searching for a Bellperson to join their team full-time!

A flexible schedule is required. You must be available to work mornings nights weekends and holidays.

As a Hilton team member you will be eligible for rewarding benefits i.e. career advancement opportunities competitive compensation team member and family travel discounts and more!

What will I be doing?

As a Bellperson you would be responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards:

• Greet and escort arriving and departing guests to and from their accommodations
• Retrieve and transport guest luggage
• Inspect guest rooms and acquaint guests with these rooms and their features
• Respond to guest inquiries and requests in a timely friendly and efficient manner
• Organize and store luggage as needed according to guidelines
• Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments
• Ensure messages and faxes are regularly delivered throughout the day
• Assist with room moves special luggage deliveries and/or pulls and attend the main lobby and front door as needed
• Assists with room drops
• Assists with making room keys
• Assist in the maintenance appearance and functionality of equipment

Hourly Rate $17.85

What are we looking for?

Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Customer Focus

What will it be like to work for Hilton?

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!